Applications keep failing
A program will not open, closes unexpectedly or displays an error. Include its name, version and the action that triggers the problem.
NEXORA / SERVICES
Computer & system setup
in Batumi.
Your computer starts, but applications show errors, sound has stopped working or the system is unstable? Contact NEXORA for help with system configuration, drivers and software on laptops and desktop PCs.
01 NEXORA
When to get in touch
Sound or a connected device stops working
Driver and configuration issues may appear after an update or hardware connection. Describe the device and when it last worked correctly.
The system is slow or struggles to start
Long startup times and freezing may involve software or a hardware fault. Check the cause before choosing a way to resolve the problem.
02 NEXORA
Configuration for your specific task
Send the computer model, operating system name and version, and explain what you need to configure. For a Windows issue, include the Windows version and exact error message. This helps distinguish an application problem from a driver or hardware fault.
Before changes are made, discuss which files and applications need to be kept. Back up important data if the device is accessible. Reinstalling the operating system is not necessary for every fault; the appropriate approach depends on the assessment and your requirements.
03 NEXORA
What to prepare before contacting us
- Name the operating system, application or connected device involved.
- Save a photo of the error and note any update or change made before it started.
- Explain which data must be kept. Do not send account passwords in your first message.
04 FAQ
Service questions
Does the operating system have to be reinstalled?
Not always. Some errors involve an application setting, driver or specific update. Describe the problem first; the appropriate approach depends on checking the cause.
Should I back up files before system setup?
A backup of important files is useful before system changes. Discuss keeping your data and applications with the technician, especially if the system is unstable.
Can I contact you about a Windows error?
Send the Windows version, computer model and a photo of the error. The technician will confirm available configuration help and the checks needed for that particular issue.
03 LET’S TALK
Device letting you down?
Let’s take a look.
Send your device model
and describe the problem.
Photos or a video help show the details.