The screen is damaged or blank
Lines, flickering, cracks and a black screen can have different causes. Tell us whether you hear startup sounds or the picture changes when the lid moves.
NEXORA / SERVICES
Laptop not turning on, not charging or missing keystrokes? Contact NEXORA about faults affecting the screen, power system and other components. Start by sending your device model and a short description of the problem.
01 NEXORA
Lines, flickering, cracks and a black screen can have different causes. Tell us whether you hear startup sounds or the picture changes when the lid moves.
Individual keys may miss presses, type different characters or the whole keyboard may stop working. Mention any liquid exposure or physical damage.
The laptop works only on mains power, charges intermittently or does not respond to the power button. Include the charger model and what the indicator lights do.
02 NEXORA
Laptops use different screens, keyboards, connectors and internal designs. The exact model, usually found on the case or in system information, helps the technician check part compatibility and available repair options.
Heat and noise may point to cooling maintenance, while a laptop that starts but shows system errors may need configuration work. The same complaint does not always call for the same repair. Confirm pricing, component availability and turnaround with the technician.
03 NEXORA
04 FAQ
Not necessarily. The adapter, cable, battery or power circuitry may be involved. The cause should be checked before choosing a replacement part.
Repair options and suitable component availability depend on the model. Send the model and a photo of the fault to the technician to discuss the possibilities.
Cooling maintenance may help if dust or heat transfer is the cause. A faulty fan or another issue needs its own assessment. See our cleaning service page for cooling maintenance.
03 LET’S TALK
Send your device model
and describe the problem.
Photos or a video help show the details.